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Privacy Policy

At Boba Nation, we value and respect the privacy of our customers, website visitors, and users. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By accessing or using our website, services, or visiting our stores, you agree to the terms outlined in this policy. 

1. Information We Collect

We may collect the following types of information:

Personal Information: When you place an order, sign up for newsletters, create an account, or engage with us on social media, we may collect personal details such as your name, email address, phone number, billing/shipping address, and payment information.

Automatically Collected Information: We may collect certain information automatically when you visit our website, such as IP address, browser type, device information, operating system, and browsing behavior through cookies or similar tracking technologies.

Location Information: We may collect your location information when you interact with our mobile applications or allow us access to your location data through your device’s settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

To fulfill orders, process payments, and provide customer service.

To personalize your experience with Boba Nation and provide product recommendations.

To send marketing communications, promotions, or newsletters (you can opt out at any time).

To improve our website, products, and services based on your feedback.

To comply with legal obligations, prevent fraud, and protect the safety and integrity of Boba Nation.

Legal Basis for Processing: For users in certain jurisdictions, including the European Economic Area (EEA), we process your personal data based on the legal grounds of your consent, contract necessity, legitimate interest, or legal obligations.

3. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy any legal, accounting, or reporting requirements. The retention period will depend on factors such as the nature of the information, the reason it is collected, and any legal or regulatory requirements.

4. How We Share Your Information

We may share your personal information with:

Service Providers: We work with third-party providers to facilitate our services, such as payment processors, delivery services, and marketing partners. These providers only have access to the information necessary to perform their services.

Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, and defend against legal claims.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Third-Party Advertising Partners: We may share your information with advertising partners to provide targeted advertisements based on your preferences and online behavior. You can opt out of such advertising by adjusting your browser or device settings.

5. International Data Transfers

If you are located outside the United States, please note that your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. We take steps to ensure that your data is protected under appropriate safeguards during such transfers, such as entering into legally binding data transfer agreements.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user behavior, track preferences, and deliver personalized content. You can manage cookie preferences through your browser settings, but some features of our website may not function properly if cookies are disabled.


7. Your Choices and Rights

You have the following rights regarding your personal information:

Access and Update: You can access and update your personal information by logging into your account or contacting us directly.

Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us.

Request Deletion: You may request the deletion of your personal information, subject to certain legal requirements and retention obligations.

Data Portability: In some jurisdictions, you may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

California Privacy Rights: If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to opt-out of the sale of your personal information, and the right to request the deletion of your data.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure. We encourage you to protect your account with a strong password and monitor any unauthorized activity.

In the event of a data breach involving your personal information, we will notify you in accordance with applicable laws.


9. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.


10. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.


11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on our website with the revised effective date. We encourage you to review this policy periodically.


12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:  info@thebobanation.com